JJ Comms Group

JJ Comms Group

Organisations measure every process except conversation.

We build the instruments that make defined parts of a professional conversation inspectable.

Strategies are interpreted in conversations. Commercial relationships develop through them. Risks are raised, challenged or missed in them. Decisions are prepared, negotiated and revised in them. Responsibilities are accepted, or left ambiguous, in them.

Organisations preserve their documents, their transactions and their outcomes. Much of the reasoning that connects those things happens in meetings, interviews, reviews and negotiations that are only partly captured.

This does not mean conversation determines outcomes. Expertise, authority, incentives, resources, structure, timing and external conditions all matter. Conversation is one consequential part of a larger system, and our work makes defined aspects of that part inspectable.

JJ Comms Group builds analytical contracts for specific conversations.

Each contract defines what may be examined in one kind of professional conversation, and what may not.

The lenses come from established research — conversation analysis, principled negotiation, psychological safety, decision and commitment models, argumentation theory.

Team meetings

How a team's meetings handle evidence, disagreement, decisions and ownership.

Available now

Sales conversations

Commercial conversations with clients and prospects.

In validation

Coaching

One-to-one professional development conversations.

In validation

M&A

Conversations across a transaction.

In development

Learning transfer

Conversations after training.

In development

Organisational change

Conversations that carry a change programme.

In development

Audit

Conversations in compliance, risk and regulated work.

Exploratory phase

HR

Recruitment, performance and employee-relations conversations.

Exploratory phase

Lobbying

Public affairs and influence conversations.

Exploratory phase

Diplomacy

Multi-party negotiation across institutions.

Exploratory phase
The SecondListener product website. secondlistener.ai

SecondListener turns an authorised conversational record into a structured, evidence-linked analysis for human review.

  • Not a lie detector.
  • Not an emotion or personality assessment.
  • Not a substitute for professional judgement.
  • Job Boersma Methodology
  • Joris Teeuwen Product